Santa’s Magical Grotto at Bay View Garden Centre

1, 2, 8, 9, 15, 16, 18-23 December 2018 – 

Child: £9.00

Santa and Mrs Claus are heading to Bay View Garden Centre this Christmas on selected dates throughout December.

Join us for a magical journey with our resident elves to meet Mrs Claus on the hunt to find Santa before Christmas Eve with plenty of festive storytelling and music along the way.


This is an E-ticketed event and you must print and bring along a copy of your email as proof of purchase to show on arrival to your elf.


  • Each visit to the grotto consists of up to 12 children and their accompanying adults.
  • Tickets are valid for our Santa’s Grotto experience are on the date/time selected only.
  • Grotto visits will include storytelling, song time, an opportunity to meet Santa, a photo opportunity and a gift.
  • Each child may be accompanied by up to a maximum of 2 adults. Due to capacity restrictions, unfortunately we cannot accommodate additional visitors.
  • Each tour of the grotto lasts approximately 20 minutes.
  • Tickets include a gift for each child to take home. Santa selects his gifts especially for your child based on age/gender, so please ensure that their details have been correctly entered online to help him make his choice.
  • Photography opportunities will be available during your child’s visit to Santa’s Grotto.
  • Tickets are non-refundable, non-transferable, non-exchangeable.
  • We are unable to delay the start of the tour or refund/transfer late arrivals. Please arrive ten minutes before your allocated time slot.
  • Children must be accompanied by a parent or guardian for the duration of their visit.
  • Prams/strollers must be left outside the Grotto.
  • Babies under the age of one may accompany parents and siblings into the Grotto. However, only children with a paid ticket will receive a gift from Santa.

Disabled Access/ Prams & Pushchairs
Santa’s Grotto pathway presents rough terrain and uneven surfaces, so may prove a challenge for wheelchair users and prams. Access will be a little bumpy, but we are happy to assist where required.

We can accommodate advanced bookings for groups/school visits, subject to availability. Please contact Bay View Garden Centre on 01524 733780 to discuss your requirements.

Website Contact Get Directions